For longer than 2 full decades, as a result of utilizing quality customer support & their own capacity to help establish in depth provider networks, MTM support their clientele to successfully carry out their goals at the same time attaining their own visualization of towns devoid of limitations.
MTM has partnered with their own clients to generate non emergency health care transport intended for being able to access medical related care, providing self-sufficiency, along with hooking up local community solutions and medical transportation services.
Right from statewide non-emergency medical transportation (NEMT) brokerage to organizing & sending for main transportation agencies, MTM is here now to give a wide array of NEMT Brokerage solutions to tackle the primary challenges with healthcare transport & Public Transportation Services. Their professional services strive to make improvements to member health outcomes at the same time aligning with customer goals and objectives, minimizing system expenses, as well as enhancing satisfaction.
By using a broad range of cordinated, workable travel solutions, mobility management helps ensure every aspect of their passengers’ transportation expectations are actually met. They instruct people about the travel solutions available to them, and encourage them to decide on the ideal mode of transport that best fits the requirements.
Using their own in depth expertise in the medical-related transportation solutions sector, MTM’s mobility management model provides an imaginative procedure for managed local community transport.
Your health & basic safety really are a leading worry for MTM. As a result of the existing Coronavirus outbreak, they are actually implementing the recommendations available from the Centers for Disease Control.
While demand will continue to escalate, mobility management delivers a focused solution to unite, take care of, & organize transport services. MTM collaborates together with their clients to supply a selection of transportation products and services and possibilities such as:
Performing education & outreach to explain the transportation system to stakeholders
Developing strategies for meeting the needs of passenger populations
Pursuing grant opportunities to maximize potential for federal Mobility on Demand “Sandbox” programs
Diverse travel options & modes
Helping plan for future system growth
Modular, scalable solutions, up to full turnkey partnerships
Pursuing opportunities for grant funding
Educating passengers on & assigning them to the most cost-effective, appropriate mode of transport
In the role of the ears and eyes of the agency a true augmentation of the agency’s own employees an impartial Quality Assurance contractor contributes an additional level of impartiality to keep additional vendors responsible & proactively tackle service and compliance concerns. By using expertise which combines transportation & quality assurance, MTM understands the way different areas of Quality Assurance have an effect on any travel sections functionality, & incorporates a specialized system in place to be able to encourage compliance & technique improvement.
The specialist Quality & Compliance unit tracks the supply of more than 20 or so million journeys every single year through the subcontracted network of travel providers, with well over 7.5 million telephone calls handled by their own client service locations every year. For each and every of their over Hundred or so agreements, MTM include intrinsic quality control procedures set up and also keep their selves responsible to performance benchmarks and Key Performance Indicators(KPIs).
MTM is known as a legitimate pioneer on producing Quality Assurance processes intended for the non-emergency health related travel business, and also has correctly put in place these kinds of procedures within their programs for upwards of two decades. In every single commitment they run, MTM completes Quality Assurance tasks making them distinctly skilled in order to supply unprejudiced critiques, assess service developments, & report crystal clear conclusions & suggestions.
With a collection of practices, plans, processes, & paperwork produced in the last 2 whole decades & ready to be tailored to travel specialists specific needs, MTM is definitely very well geared up to be able to streamline execution and make immediate positive impacts on transportation agencies of any size.
Significantly more unique to the travel sector, MTM couples with transit organizations throughout Maryland & Washington, D.C. to offer professional Quality Assurance solutions. In each case, MTM work closely together with the transportation organizations to help put together all-inclusive solutions which offer control of both the Administration & Operations of their para transit departments.